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Returns & Exchanges

Last Updated: 11 / 10 / 2024

At Wasted Gorilla, we want you to be fully satisfied with your purchase. If you’re not happy with an item, please review our policy below.

1. Returns

  • Items can be returned within 30 days of receipt for a refund or exchange.
  • Items must be unworn, in original packaging, and with tags attached.
  • Sale items are not eligible for return.

2. Exchanges

  • Exchanges are accepted for size or product defects.
  • Contact us at support@wastedgorilla.com to initiate an exchange.

3. Return Process

  • To start a return or exchange, email us at support@wastedgorilla.com with your order number.
  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

4. Refunds

  • Refunds will be processed within 14 days of receiving the returned item.
  • The original payment method will be credited, and shipping fees are non-refundable.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt, and we will arrange for a replacement or refund.

6. Non-Returnable Items

Personalized and custom-printed items cannot be returned unless faulty.